Política de envío
This Shipping Policy applies to all orders placed on our online store. By completing checkout, you agree to all shipping terms below.
Shipping Origin Address
All orders are shipped from:
73 SMITH ST, FREEPORT, NY, USA
Important Note: This address is solely for receiving and dispatching packages. It is NOT our registered business address, corporate office, or physical retail store.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation (Monday–Friday, excluding U.S. federal holidays). Orders placed on weekends or public holidays will be processed the next business day. Processing time may be slightly extended during peak sales seasons.
Delivery Regions
We ship to the following countries:
- United States
- United Kingdom
- France
Shipping Options & Rates
- Express Shipping: Flat rate $15.00 | Estimated delivery: 5–8 business days
- Standard Shipping (Order Subtotal $0.00–$69.99): $8.00 | Estimated delivery: 5–8 business days
- Standard Shipping (Qualifying Order Amount): Free shipping | Estimated delivery: 5–8 business days
All shipping fees are automatically calculated at checkout based on order subtotal and destination country.
Order Tracking
Once your package is dispatched, a confirmation email with a valid tracking number will be sent to your registered email for real-time shipment tracking.
International Customs (UK & France)
For orders shipped to the United Kingdom and France, customers are fully responsible for all applicable import duties, customs taxes, and clearance fees. We are not liable for delivery delays caused by customs inspections.
Undeliverable & Returned Packages
If parcels are returned due to incorrect recipient addresses, delivery refusal, or unclaimed pickup, all reshipping costs will be borne by the customer. We are not responsible for losses resulting from inaccurate information provided by buyers.
Lost or Damaged Goods
Please contact customer support within 48 hours after delivery confirmation for assistance with claims if your parcel is lost or damaged upon receipt.
Support Contact
- Email: tynkbhkzfrg@outlook.com
- Phone: +1 (516) 145-5505
- Logistics Address: 73 SMITH ST, FREEPORT, NY, USA
